Journal of Management Information Systems
Keyword: service quality
Keyword Index
List of articles:
Grover, Varun,
Myun Joong, Cheon,
and
Teng, James T C
The Effect of Service Quality and Partnership on the Outsourcing of Information Systems Functions
Journal of Management Information Systems
Vol. 12 No. 4 1996
pp. 89-116
DeLone, William H
and
McLean, Ephraim R
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Vol. 19 No. 4 2003
pp. 9-30
Lopes, Alexandre B
and
Galletta, Dennis F
Consumer Perceptions and Willingness to Pay for Intrinsically Motivated Online Content
Journal of Management Information Systems
Vol. 23 No. 2 2006
pp. 203-231
Benlian, Alexander,
Koufaris, Marios,
and
Hess, Thomas
Service Quality in Software-as-a-Service: Developing the SaaS-Qual Measure and Examining Its Role in Usage Continuance
Journal of Management Information Systems
Vol. 28 No. 3 2011
pp. 85-126
Li, Shilei,
Liu, Yang,
and
Feng, Juan
Who Should Own the Data? The Impact of Data Ownership Shift from the Service Provider to Consumers
Journal of Management Information Systems
Vol. 40 No. 2 2023
pp. 366-400