Journal of Management Information Systems
Keyword: Chatbot
Keyword Index
List of articles:
Sachdeva, Agrim,
Kim, Antino,
and
Dennis, Alan R
Taking the Chat out of Chatbot? Collecting User Reviews with Chatbots and Web Forms
Journal of Management Information Systems
Vol. 41 No. 1 2024
pp. 146-177
Brendel, Alfred Benedikt,
Lichtenberg, Sascha,
Hildebrandt, Fabian,
and
Dennis, Alan R
Artificial Normality: How Conversational Agents’ Perceived Humanness Inhibits Error Attribution and Preserves Satisfaction
Journal of Management Information Systems
Vol. 43 No. 3 2026
pp. 786-814