Journal of Management Information Systems

Volume 41 Number 2 2024 pp. 453-486

Knowledge-Aware Learning Framework Based on Schema Theory to Complement Large Learning Models

Xia, Long, Shen, Wenqi, Fan, Weiguo, and Wang, G Alan

ABSTRACT:

Despite tremendous recent progress, extant artificial intelligence (AI) still falls short of matching human learning in effectiveness and efficiency. One fundamental disparity is that humans possess a wealth of prior knowledge, while AI lacks the essential commonsense knowledge required for learning tasks. Guided by schema theory, we employ the design science research methodology to introduce a novel knowledge-aware learning framework to harness the knowledge-based processes in human learning. Unlike existing pre-trained large language models (LLMs) and knowledge-aware approaches that treat knowledge in considerably different ways from humans, our theoretically grounded framework closely mimics how humans acquire, represent, activate, and utilize knowledge. The extensive evaluations in the context of text analytics tasks demonstrate that our design achieves comparable performance to the state-of-the-art LLMs and enhances model generalizability and learning efficiency. This study takes a step forward by bringing cognitive science into building cognitively plausible AI and human-AI collaboration research.

Key words and phrases: Knowledge-aware models, schema theory, knowledge graph, text analytics, deep learning, design science, artificial intelligence