Journal of Management Information Systems
Keyword: chatbots
Keyword Index
List of articles:
Schuetzler, Ryan M,
Grimes, G Mark,
and
Scott Giboney, Justin
The impact of chatbot conversational skill on engagement and perceived humanness
Journal of Management Information Systems
Vol. 37 No. 3 2020
pp. 875-900
Lin, Xiaolin,
Wang, Xuequn,
Shao, Bin,
and
Taylor, Joseph
How Chatbots Augment Human Intelligence in Customer Services: A Mixed-Methods Study
Journal of Management Information Systems
Vol. 41 No. 4 2024
pp. 1016-1041