Journal of Management Information Systems
K Ravi Kumar
Contributor Index
JMIS Publications since Spring 1984:
Chellappa, Ramnath K
and
Kumar, K Ravi
Examining the Role of "Free" Product-Augmenting Online Services in Pricing and Customer Retention Strategies
Journal of Management Information Systems
Vol. 22 No. 1 2005
pp. 355-377