Journal of Management Information Systems
Keyword: chatbot affordances
Keyword Index
List of articles:
Lin, Xiaolin,
Wang, Xuequn,
Shao, Bin,
and
Taylor, Joseph
How Chatbots Augment Human Intelligence in Customer Services: A Mixed-Methods Study
Journal of Management Information Systems
Vol. 41 No. 4 2024
pp. 1016-1041