Journal of Management Information Systems

Volume 20 Number 1 2003 pp. 5-11

Editorial Introduction

Zwass, Vladimir


WITH THIS ISSUE, JOURNAL OF MANAGEMENT INFORMATION SYSTEMS is entering the twentieth year of its publication. The past 20 years have witnessed the emergence of the information systems (IS) discipline as one of the established scholarly fields. Centering on the development, use, and impacts of organizational IS, the IS discipline has an important core competence. It has a demonstrated ability not only to use theories developed elsewhere, but to contribute its own theories, methods, and theoretically based artifacts to other fields. The well- developed system of journals and conferences for the dissemination and elaboration of scholarship is firmly in place. Consistently among top-ranked IS journals, JMIS has been privileged to be able to contribute to the growth of our discipline. Recent research shows that JMIS is the most representative of the leading journals in the field, along with Information Systems Research [1]. Indeed, JMIS has always reflected the belief that thematic and methodological diversity within a well-defined IS domain is our strength. The present issue of JMIS illustrates this point.

Major information technologies (IT) offer vital competitive opportunities to the organizations that adopt and appropriate them, combining them with other capabilities and resources at their disposal. The emerging major technologies also present vital competitive threats to the organizations that do not succeed in such adoption and appropriation. IS executives are the key actors in positioning their firms with respect to IT innovations. In the first paper of the issue, Neil C. Ramiller and E. Burton Swanson assert that such transformational technologies provide organizing visions for enterprises. These authors study the response of these executives to such emerging, and maturing, organizing visions—be they electronic commerce or customer relationship management. Looking at the major IT-based organizational innovations through the prism of the organizing visions, as these evolve through the ascent to the inevitable decline, Ramiller and Swanson are able to analyze the sense-making processes of IS executives with respect to such innovations, set the agenda for further research, and offer guidelines for executive practice.

The theme of strategic deployment of IT is continued by Ken Peffers, Charles E. Gengler, and Tuure Tuunanen. Critical success factors (CSF) methodology has been long established in strategic IS planning to derive the IS initiatives of a firm from its long-term objectives. The authors make the case for extending the CSF methodology into critical success chains that explicitly link the attributes of corporate IS, CSFs, and specific corporate goals. A broadly participative methodology, the use of critical success chains combines the bottom-up processes involving the users of technology with the generally top-down CSF methods. Analytical case studies show how the CSF- based planning is expanded in the process.

Retention of valued IS professionals has been a continuing objective of their employers. A novel and theoretically rich perspective on the issue is offered by Robert A. Josefek Jr. and Robert J. Kauffman. Using the human capital theory of economics, these authors analyze the various pressures on the professionals to separate and the consequent probability of separation. Based on this, Josefek and Kauffman propose a method that would allow employers to assess the effects of a projected retention intervention before such an intervention is actually made. The work is important for the IS workforce management and initiates a new stream of research into this management.

Disciplined software development and adaptation in organizations is necessary to realize IT-linked initiatives. Based on a field study, Bill C. Hardgrave, Fred D. Davis, and Cynthia K. Riemenschneider show that the system developers’ intentions to follow methodologies are not based on the organizational mandate to do so. Such an intention is rather an outcome of several antecedents, most of which have not been recognized by prior work. Rooted in the technology-acceptance and diffusion-of-innovations models, the present approach leads to a richer understating of how commitments to software-development methodologies are formed.

Software piracy is a well-known problem, manifesting itself also in the workplace, with the resulting organizational, as well as individual, responsibility. On an extensive theoretical base, A. Graham Peace, Dennis F. Galletta, and James Y.L. Thong build and validate a piracy model. Echoing the conclusions of the preceding paper, the authors show that the organizational mandates and disincentives are crucial, yet not sufficient. The work has implications both for the companies using software and for the software producers establishing its prices.

A comprehensive model of IT-enabled knowledge management is presented by Heeseok Lee and Byounggu Choi. The model presents a socio-technical approach to knowledge management enablers, which integrates the IT perspective with the social perspective of culture (with the relevant components of collaboration, trust, and learning), organizational structure, and skilled people who create and share knowledge. The model includes the processes through which explicit and tacit forms of knowledge are created and transformed, and relates these to organizational performance via organizational creativity. This model will be no doubt elaborated and refined through further research it will stimulate.

Workflow systems have become a common tool for coordinating organizational and interorganizational operations. Complex work processes entailed in the delivery of information-intensive products bring complexity to workflow design. Hajo A. Reijers, Selma Limam, and Wil M.P. van der Aalst present a method called product- based workflow design, which serves to derive workflow design from the product specifications under certain design criteria. The work is rooted in formal methods, and a prototype tool is exercised to validate the approach in the field.

Surinder Singh Kahai and Randolph B. Cooper employ media richness theory to study the impacts of two aspects of computer-mediated communication (CMC) systems on the quality of the decisions reached with the use of these systems. In a laboratory experiments with three kinds of CMC systems, the authors establish the comparative advantages and drawbacks of richer and leaner media. The work both integrates and extends a large body of prior research on the subject.

Group support systems (GSS), which for many purposes may be considered a class of CMC systems, are well-known for offering the advantages of anonymous participation. But do they? Stephen C. Hayne, Carol E. Pollard, and Ronald E. Rice show that the participants in GSS brainstorming sessions are able to perform significantly better attributions of others’ comments than a chance guess would afford. Even though most of the attributions are nevertheless incorrect, the dynamics that might ensue from these attributions (should they, in fact, be made) has interesting implications, which the authors discuss and analyze.

As JMIS enters its twentieth year of publication, I would like to express my gratitude to our authors, our readers, the Editorial Board, and the journal program manager at M.E. Sharpe, Debra E. Soled. A very special thanks goes, as always, to our referees—the primary guarantors of quality. Here are the reviewers of the Journal of Management Information Systems:

William Acar

Dennis A. Adams

Niv Ahituv

Murugan Anandarajan

Hayward P. Andres

Dorine Andrews

Solomon Antony

Yoris Au

Sulin Ba

Barbro Back

Yannis Bakos

P.R. Balasubramanian

Dirk Baldwin

Reza Barkhi

Henri Barki

Genevieve Bassellier

Dinesh Batra

Irma Becerra-Fernandez

Salvatore Belardo

Skip Benamati

Michael Benaroch

François Bergeron

Anol Bhattacherjee

Sudip Bhattacherjee

Niels Bjørn-Andersen

Indranil Bose

Carol V. Brown

Robert M. Brown

Glenn Browne

Jeffrey Butterfield

Terry A. Byrd

Edward G. Cale Jr.

Judith Carlisle

Sven Carlsson

Houston H. Carr

William J. Carroll

Robert P. Cerveny

Sergio de Cesare

Namsik Chang

Debabroto Chatterjee

Patrick Chau

Anrew N.K. Chen

Hong-Mei Chen

Kuan Chen

Minder Chen

Hsing Kenneth Cheng

Robert T.H. Chi

Roger Chiang

Alina M. Chircu

William C. Chismar

Jong-min Choe

H. Michael Chung

Roger Clarke

Randolph Cooper

Paul Cule

Qizhi Dai

Ronald Dattero

Donald L. Davis

Gordon Depledge

Sarv Devaraj

Ali Dogramaci

Peter Duchessi

Adrie C.M. Dumay

Omar A. El Sawy

Hyun B. Eom

J. Alberto Espinosa

Gerald E. Evans

Ming Fan

Bijan Fazlollahi

Steven Feiner

Kirk Fiedler

Edmond P. Fitzgerald

Jerry Fjermestad

Steven W. Floyd

Edward Fox

Dennis Galletta

Edward J. Garrity

Judith Gebauer

David Gefen

Paulo B. Goes

Janis L. Gogan

Thomas Goh

Dale Goodhue

Sanjay Gosain

Martin D. Goslar

Paul Gray

Saul Greenberg

Robert K. Griffin

Michael D. Grigoriades

Mary-Liz Grise

Bin Gu

Alok Gupta

Jungpil Hahn

Barbara Haley

Ingoo Han

Il-Horn Hann

Bill C. Hardgrave

Paul Hart

Stephen Hayne

Starr Roxanne Hiltz

Rudy Hirschheim

Richard Hoffman

John A. Hoxmeier

Paul Hu

Qing Hu

Wayne Huang

Kai Lung Hui

Ard Huizing

E. Gerald Hurst

Zahir Irani

Gretchen I. Irwin

Tomas Isakowitz

Bharat A. Jain

James J. Jiang

Linda Ellis Johnson

Kailash Joshi

Nenad Jukic

Charles Kacmar

Surinder Kahai

Timo Kakola

Ajit Kambil

P.K. Kannan

Jahangir Karimi

Michael Kattan

Timothy Kayworth

Mark Keil

Robert T. Keim

Chris Kemerer

Julie E. Kendall

William J. Kettinger

Omar E.M. Khalil

Melody Y. Kiang

Rajiv Kishore

Gary Klein

Stefan Koch

Esther Koster

Marios Koufaris

Kenneth A. Kozar

Kenneth L. Kraemer

Ramayya Krishnan

Uday Kulkarni

Akhil Kumar

Ram Kumar

Mary C. Lacity

Simon S.K. Lam

Gwynne Larsen

Tor J. Larsen

Kathy S. Lassila

Heeseok Lee

Ho Geun Lee

Jungwoo Lee

Dorothy Leidner

Richard Leifer

Mary Jane Lenard

Hugo Levecq

Ting-Peng Liang

Nancy Lightner

John Lim

Kai Lim

Yihwa Irene Liou

Astrid Lipp

Paulo J.G. Lisboa

Henry C. Lucas Jr.

Mark Lycett

Kalle Lyytinen

William McCarthy

Jane M. Mackay

Roy McKelvey

D. Harrison McKnight

Ephraim R. McLean

Poppy L. McLeod

Simha R. Magal

Mo A. Mahmood

David Maier

Ji-Ye Mao

Salvatore T. March

James R. Marsden

Thomas E. Marshall

Anne P. Massey

Charles H. Mawhinney

Jerrold H. May

Roberto J. Mejias

Steven C. Michael

Thomas Miller

Shaila Miranda

Rajesh Mirani

Ali R. Montazemi

Ramiro Montealegre

Jeanette Moody

Ajay S. Mookerjee

Scott Moore

Steven Morris

Jolene Morrison

Michael D. Myers

Kathleen Mykytyn

Peter P. Mykytyn Jr.

Barin N. Nag

Murli Nagasundaram

R. Ryan Nelson

Boon Siong Neo

Fred Niederman

Mark Nissen

Rosalie Ocker

Wonseok Oh

Bob O’Keefe

Lorne Olfman

James Oliver

Levent Orman

Richard Orwig

Carl Pacini

Jonathan W. Palmer

Raymond R. Panko

Michael Parent

Diane Parente

Jeffrey Parsons

Paul A. Pavlou

Kenneth Peffers

Norman Pendegraft

Mark Pendergast

Roger A. Pick

Leo L. Pipino

Steven Poltrock

Jean-Charles Pomerol

Gerald Post

John H. Prager

Jayesh Prasad

G. Premkumar

Sandeep Purao

S. Raghunathan

Arik Ragowsky

T.S. Ragu-Nathan

Arun Rai

Rex Kelly Rainer Jr.

K.S. Raman

B. Ramesh

Neil C. Ramiller

Richard G. Ramirez

H.R. Rao

R. Ravichandran

T. Ravichandran

Sury Ravindran

Amy W. Ray

Louis Raymond

Paul Resnick

William B. Richmond

Frederick Riggins

Suzanne Rivard

Daniel Robey

Michael B. Rogich

Young U. Ryu

Timo Saarinen

Rajiv Sabherwal

Sharon Salveter

G. Lawrence Sanders

Radhika Santhanam

Carol Saunders

Naveed Saleem

George Schell

K.D. Schenk

Judy Scott

Irmtraud S. Seeborg

Kishore Sengupta

Vikram Sethi

Dennis G. Severance

Theresa M. Shaft

Jim Sheffield

Olivia Sheng

Morgan M. Shepherd

Michael Shields

Siew Kien Sia

Atish P. Sinha

Sumit Sircar

H. Jeff Smith

Eli M. Snir

Charles A. Snyder

William E. Spangler

Rajendra P. Srivastava

Thomas F. Stafford

Sandy Staples

Eric W. Stein

Dick Stenmark

Lee Stepina

John M. Stevens

Veda Storey

Girish Subramanian

Ramesh Subramanian

Robert T. Sumichrast

Shankar Sunarajan

Arun Sundararajan

Tae Kyung Sung

Roderick I. Swaab

Edward J. Szewczak

Paul P. Tallon

Kar Yan Tam

Bernard C.Y. Tan

Mohan R. Tanniru

Alfred Taudes

Angsana A. Techatassanasoontorn

David P. Tegarden

Gary F. Templeton

James T.C. Teng

Hock-Hai Teo

Thompson Teo

Jason B. Thatcher

Matthew Thatcher

Ron Thompson

James Y.L. Thong

John Tillquist

Peter Tingling

Leon van der Torre

Jonathan K. Trower

Duane Truex

Gregory E. Truman

Ilkka Tuomi

Jon A. Turner

Brad Tuttle

Craig K. Tyran

N.S. Umanath

Rustam Vahidov

Vasja Vehovar

Boris S. Verkhovsky

Michael Wade

Steven Walczak

Bin Wang

Michael S. Wang

Shouhong Wang

Y. Richard Wang

Carol Watson

Mary Beth Watson-Manheim

Bruce W. Weber

Thomas Weber

Chih-Ping Wei

Charles E. Wells

Larry West

J. Christopher Westland

Seungjin Whang

Michael E. Whitman

George Widmeyer

Fons Wijnhoven

Charles Willow

Barbara Wixom

Kristoff K. Wolyniec

Hans Wortmann

Evangelos Yfantis

Byungjoon Yoo

Han Zhang

J. Leon Zhao

Lina Zhou

Ilze Zigurs

Moshe Zviran

At this time, I wish to acknowledge the contribution of an outgoing longtime member of the Editorial Board, Ahmed Zaki. I would like to welcome to the Board its new members, Niels Bjørn-Andersen of Copenhagen Business School and Bruce W. Weber of London Business School.




1. Vessey, I., Ramesh, V., and Glass, R.L. Research in information systems: An empirical study of diversity in the discipline and its journals. Journal of Management Information Systems, 19, 2 (Fall 2002), 129-174.

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