Journal of Management Information Systems

Volume 22 Number 1 2005 pp. 5-11

Editorial Introduction

Zwass, Vladimir


This issue opens the twenty-second volume of JMIS, in a significantly expanded format. The expansion will give us a further opportunity to contribute to our field. Owing to your support as readers, authors, reviewers, and editors, the Journal has been experiencing a continuing growth of excellent contributions. In pragmatic terms, the thicker issues will help us avoid publication delays for the accepted papers—a commitment we consider necessary, given the technology-driven nature of our field.

The translation of individual-level skills into a group phenomenon is the subject of the first paper in the issue. Amrit Tiwana and Ephraim R. McLean investigate empirically how the creativity of a development team working on an information system (IS) project arises from the expertise of the team members. Achieving creative solutions to IS problems is important in itself. Beyond that, the integrative processes that give rise to the—desirably, positive—outcomes at higher levels of analysis are of vast importance in the study of intellectual capital creation, and this work is of significance.

The next paper, by Weidong Xia and Gwanhoo Lee, also addresses IS development projects. The authors produced and extensively validated a model reflecting the complexity of these projects. A combination of organizational and technological factors, along with structural and time-dependent determinants, all produce the sparse set of 15 metrics of the model. It is of obvious use in project risk and cost estimation, and in an IS portfolio analysis. The model will be, no doubt, further refined by considering the complexity of the development stages, for example.

A different metric-oriented model is being offered and validated by Jerry Cha-Jan Chang and William R. King. Called a functional scorecard, it aims to measure the performance of the IS function in supporting the organizational processes, goals, and long-term performance. The work is encompassing in its purpose. When taken together with the model presented by Xia and Lee, the two measurement tools will help in understanding how the organizational IS can be controlled, and they are the instruments of such control.

Two papers bring up vividly the importance of group norms in the organizational use of IS. System implementation has always been problematic, and perhaps never more so than in the case of systems whose use relies almost exclusively on the potential user’s volition. Although it is true that many IS implementations that expect user compliance fail by not considering the discretionary aspect of use, the systems whose use is entirely voluntary need to evince deep user commitment. The sources of such commitment are investigated here by Yogesh Malhotra and Dennis Galletta. The authors present a model of commitment to use, rooted in the social influence theory. The interplay of personal values and the ever-important group norms is analyzed to surface subtle distinctions between the factors leading to the adoption and those leading to the continuing use of a system.

Group norms loom large also in the analysis of workplace use of information technology offered by Michael J. Gallivan, Valerie K. Spitler, and Marios Koufaris. Once again, the usual implementation facilitation, and training in particular, is found wanting in its outcomes. Rather, the authors show empirically the importance of social processes that translate the coworkers’ use of technology into its use by their colleagues. This work, when taken together with the preceding paper, should lead to a reconsideration of our analytical and pragmatic approaches to IS implementation and infusion.

There have been many and various analytical explanations offered for IS outsourcing. James A. Hall and Stephen L. Liedtka present here another—and a very interesting—one. The publicly available data for 51 firms, when analyzed by the researchers, suggest that the financial incentives available to the CEOs significantly influence the decisions to outsource. In other words, difficult-to-reverse large-scale outsourcing decisions can be traced to managerial self-interest. In the light of this finding, it behooves corporations to review the compensation structure with this bias in mind, and to provide board oversight over large-scale IS outsourcing decisions.

The remaining papers in the issue deal with various aspects of e-commerce, in its entire spectrum from the electronic marketplaces to supply chain management. Khawaja A. Saeed, Varun Grover, and Yujong Hwang show that e-commerce competence is associated with a superior organizational performance, and explain the mediating factors of that relationship. The authors provide their conceptualization of e-commerce competence and employ a broad view of organizational performance, both in the short and in the long runs.

The work of G. Premkumar, K. Ramamurthy, and Carol Stoak Saunders addresses the context of interorganizational supply chains. The authors deploy information processing theory to model the construct of fit between the information processing needs of a firm and its information processing capabilities. The study expands the theoretical foundations of our discipline, and will no doubt engender further refinement of the capability side of the notion of fit.

Michael R. Galbreth, Salvatore T. March, Gary D. Scudder, and Mikhael Shor present a model of participation growth in e-marketplaces, predicated on the network effects creating increasing value for the participants, if the virtuous upward spiral is reached. The intermediary marketplaces serving as the context here have struggled, and very many of them have failed. Using a game-theoretic model, the authors show how various parameters, such as the costs of intermediation, and the pricing reactions of sellers and buyers, can lead to desirable equilibria.

The prerequisites of e-commerce success, but in an entirely different governance setting, are also targeted by the work of Jai-Yeol Son, Sridhar Narasimhan, and Frederick J. Riggins. The authors investigate empirically some of the factors leading to effective supplier–customer relationships enabled by electronic data interchange (EDI). As newer technologies are slowly taken up by the organizations, EDI remains the workhorse of the interorganizational systems. The authors show that the cooperative approaches, including reciprocal investments—as opposed to the one-sided exercise of power—lead to successful arrangements.

Web-based commerce presents extensive opportunities of differentiation by offering an augmented product, with the original product converted by inclusion of services and experiences into a bundle, by intent distinctive in the marketplace. In fact, the ability to extract profits in e-markets depends to a great degree on the ability to offer such augmented products. Ramnath K. Chellappa and K. Ravi Kumar examine analytically the pricing and long-term customer retention strategies in devising augmented products. The authors state recommendations to the vendors on the extent to which the augmenting services should be offered cost-effectively to maintain customer loyalty. This is an important contribution to our thinking about product offerings in e-marketplaces.

The conclusion of another volume of the Journal is always an occasion to thank our reviewers as the primary guarantors of quality. The Journal’s expansion makes it an excellent occasion. Here are the JMIS referees:

Niv Ahituv

Pervaiz Alam

Paul Alpar

Donald L. Amoroso

Murugan Anandarajan

Hayward P. Andres

Dorine Andrews

Solomon Antony

Yoris Au

Sulin Ba

Barbro Back

Akhilesh Bajaj

P.R. Balasubramanian

Dirk Baldwin

Donald P. Ballou

Subhajyoti Bandyopadhyay

Indranil R. Bardhan

Reza Barkhi

Henri Barki

Stuart J. Barnes

Dinesh Batra

Irma Becerra-Fernandez

Salvatore Belardo

Skip Benamati

Michael Benaroch

Raquel Benbunan-Fich

Samuel Bendahan

François Bergeron

Hemant Bhargava

Anol Bhattacherjee

Sudip Bhattacherjee

M. Brian Blake

Gilbert Bock

Indranil Bose

Robert M. Brown

Glenn J. Browne

Jeffrey Butterfield

Terry A. Byrd

Edward G. Cale, Jr.

Sven Carlsson

Houston H. Carr

William J. Carroll

Robert P. Cerveny

Sergio de Cesare

Jerry Cha-Jan Chang

Debabroto Chatterjee

Patrick Chau

Ramnath K. Chellappa

Hong-Mei Chen

Kuan Chen

Minder Chen

Hsing Kenneth Cheng

Robert T.H. Chi

Roger Chiang

Alina M. Chircu

William C. Chismar

Jong-min Choe

H. Michael Chung

Wingyan Chung

Theodore H. Clark

Roger Clarke

Randolph Cooper

Qizhi Dai

Ronald Dattero

Donald L. Davis

Bruce Dehning

Gordon Depledge

Sarv Devaraj

Rajiv M. Dewan

Gisela von Dran

Peter Duchessi

Omar A. El Sawy

Sean B. Eom

J. Alberto Espinosa

Ming Fan

Bijan Fazlollahi

Steven Feiner

Eliezer M. Fich

Kirk Fiedler

Edmond P. Fitzgerald

Jerry Fjermestad

Steven W. Floyd

Chiara Francalanci

Michael R. Galbreth

Dennis Galletta

Gordon Gao

Edward J. Garrity

Judith Gebauer

David Gefen

Paulo B. Goes

Janis L. Gogan

Thomas Goh

Dale Goodhue

Ram D. Gopal

Sanjay Gosain

Martin D. Goslar

Paul Gray

Saul Greenberg

Robert K. Griffin

Michael D. Grigoriades

Bin Gu

Kemal Guler

Alok Gupta

Jungpil Hahn

Barbara Haley

James A. Hall

Ingoo Han

Paul Hart

Stephen Hayne

Ann Hickey

Starr Roxanne Hiltz

Rudy Hirschheim

Richard Hoffman

John A. Hoxmeier

Paul Hu

Qing Hu

Wayne Huang

Cary Hughes

Kai Lung Hui

Ard Huizing

E. Gerald Hurst

Zahir Irani

Gretchen I. Irwin

Bharat A. Jain

James J. Jiang

Alice Johnson

Linda Ellis Johnson

Kailash Joshi

Boris Jukiæ

Nenad Jukiæ

Charles Kacmar

Surinder Kahai

Timo Kakola

Ajit Kambil

P.K. Kannan

Jahangir Karimi

Michael Kattan

Timothy Kayworth

Julie E. Kendall

William J. Kettinger

Omar E.M. Khalil

Melody Y. Kiang

Ruth King

Rajiv Kishore

Gary Klein

Rajiv Kohli

Esther Koster

Marios Koufaris

Kenneth A. Kozar

Kenneth L. Kraemer

Allan Krebs

Ramayya Krishnan

Uday Kulkarni

Akhil Kumar

Ram Kumar

Mary C. Lacity

Simon S.K. Lam

Karl R. Lang

Tor J. Larsen

Kathy S. Lassila

Heeseok Lee

Ho Geun Lee

Jungwoo Lee

Yang Lee

Zoonky Lee

Dorothy Leidner

Richard Leifer

Jan Marco Leimeister

Katherine N. Lemon

Mary Jane Lenard

Hugo Levecq

Ting-Peng Liang

Stephen L. Liedtka

Nancy Lightner

John Lim

Kai Lim

Yihwa Irene Liou

Astrid Lipp

Henry C. Lucas, Jr.

Mark Lycett

Kalle Lyytinen

William McCarthy

Jane M. Mackay

Roy McKelvey

D. Harrison McKnight

Ephraim R. McLean

Poppy L. McLeod

Simha R. Magal

M. Adam Mahmood

Arvind Malhotra

Yogesh Malhotra

Ji-Ye Mao

Salvatore T. March

Ivan Marsic

Anne P. Massey

Charles H. Mawhinney

Jerrold H. May

Roberto J. Mejias

Shaila Miranda

Rajesh Mirani

Ali R. Montazemi

Ramiro Montealegre

Jeanette Moody

Steven Morris

Jolene Morrison

Michael D. Myers

Peter P. Mykytyn, Jr.

Barin N. Nag

Murli Nagasundaram

R. Ryan Nelson

Boon Siong Neo

Fred Niederman

Mark Nissen

Rosalie Ocker

Wonseok Oh

Bob O’Keefe

Lorne Olfman

James Oliver

Levent Orman

Carl Pacini

Jonathan W. Palmer

Raymond R. Panko

Michael Parent

Jeffrey Parsons

Souren Paul

David J. Pauleen

Paul A. Pavlou

Kenneth Peffers

Norman Pendegraft

Mark Pendergast

Robin Pennington

Roger A. Pick

Leo L. Pipino

Mitzi G. Pitts

Jean-Charles Pomerol

Gerald Post

John H. Prager

G. Premkumar

Sandeep Purao

Jim J. Quan

S. Raghunathan

Arik Ragowsky

T.S. Ragu-Nathan

Arun Rai

Rex Kelly Rainer, Jr.

K. Ramamurthy

K.S. Raman

B. Ramesh

Neil C. Ramiller

Richard G. Ramirez

Bharat Rao

H.R. Rao

R. Ravichandran

T. Ravichandran

Sury Ravindran

Amy W. Ray

Louis Raymond

Paul Resnick

Hyuen-Suk Rhee

Vernon Richardson

William B. Richmond

Frederick Riggins

Suzanne Rivard

Daniel Robey

Michael B. Rogich

Nicholas C. Romano, Jr.

Sherry D. Ryan

Young U. Ryu

Timo Saarinen

Rajiv Sabherwal

G. Lawrence Sanders

Radhika Santhanam

Carol Saunders

Naveed Saleem

Surendra Sarnikar

George Schell

Petra Schubert

Judy Scott

Ravi Sen

Kishore Sengupta

Vikram Sethi

Theresa M. Shaft

Jim Sheffield

Olivia Sheng

Morgan M. Shepherd

Michael Shields

Siew Kien Sia

Atish P. Sinha

Sumit Sircar

H. Jeff Smith

Michael D. Smith

Charles A. Snyder

Toni M. Somers

Jai-Yeol Son

William E. Spangler

Valerie K. Spitler

Rajendra P. Srivastava

Thomas F. Stafford

Stephen Standifird

Sandy Staples

Eric W. Stein

Dick Stenmark

Lee Stepina

John M. Stevens

Mani Subramani

Girish Subramanian

Ramesh Subramanian

Robert T. Sumichrast

Shankar Sunarajan

Arun Sundararajan

Shankar Sundaresan

Tae Kyung Sung

Roderick I. Swaab

Edward J. Szewczak

Paul P. Tallon

Kar Yan Tam

Bernard C.Y. Tan

Yao-Hua Tan

Mohan R. Tanniru

Alfred Taudes

Nolan Taylor

David P. Tegarden

Gary F. Templeton

James T.C. Teng

Hock-Hai Teo

Thompson Teo

Jason B. Thatcher

Matthew Thatcher

Ron Thompson

James Y.L. Thong

John Tillquist

Amrit Tiwana

Gholamreza Torkzadeh

Leon van der Torre

Jonathan K. Trower

Duane Truex

Gregory E. Truman

Yanbin Tu

Ilkka Tuomi

Brad Tuttle

Tuure Tuunanen

N.S. Umanath

Andrew Urbaczewski

Rustam Vahidov

Yaniv Vakrat

Vasja Vehovar

Viswanath Venkatesh

Michael Wade

Steven Walczak

Zhiping Walter

Bin Wang

Michael S. Wang

Shouhong Wang

Y. Richard Wang

Carol Watson

Mary Beth Watson-Manheim

Thomas Weber

Chih-Ping Wei

Charles E. Wells

John Wells

Larry West

J. Christopher Westland

Seungjin Whang

Michael E. Whitman

Jeffrey L. Whitten

George Widmeyer

Fons Wijnhoven

Charles Willow

Barbara Wixom

Charles A. Wood

Hans Wortmann

D.J. Wu

Mu Xia

Weidong Xia

Christopher Yang

Byungjoon Yoo

Han Zhang

Ping Zhang

J. Leon Zhao

Lina Zhou

Kevin Zhu

Ilze Zigurs

Moshe Zviran

Let us now turn our attention to the—expanded—journal.

Vladimir Zwass