Editorial Introduction

Zwass, Vladimir

Special Section: Toward a Theory of Business Process Change Management

Kettinger, William J and Grover, Varun

Strategies for Business Process Reengineering: Evidence from Field Studies

Earl, Michael J, Sampler, Jeffrey L, and Short, James E

Managing Information about Processes

Davenport, Thomas H and Beers, Michael C

Business Process Redesign: Tactics for Managing Radical Change

Stoddard, Donna B and Jarvenpaa, Sirkka L

The Implementation of Business Process Reengineering

Grover, Varun, Seung Ryul, Jeong, Kettinger, William J, and Teng, James T C

DX: A Deontic Expert System

Lee, Ronald M and Ryu, Young U

Natural Language Access to Multiple Databases: A Model and a Prototype

Ein-Dor, Phillip and Spiegler, Israel

An Empirical Assessment of the Information Resource Management Construct

Lewis, Bruce R, Snyder, Charles A, and Rainer Jr, R Kelly

Assessing Expert Systems Impact on Users' Jobs

Youngohc, Yoon and Guimaraes, Tor


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